Due to COVID-19 advisories, local pediatrician offices are offering new times and procedures to help keep healthy patients healthy, and to attend to sick patients in the most effective ways. Here is information from some pediatrician offices around town regarding their current procedures.

Due to the fluid situation caused by COVID-19, please make sure to check in with your pediatrician’s office for up-to-date changes before you visit the site with your children. Augusta Family magazine recognizes the fluidity of the current COVID-19 situation and recommends our readers visit individual websites or call offices for up-to-date information described on our website.

As of March 17, 2020 due to the current COVID-19 outbreak, our office is implementing changes to protect the health of our patients, their families and our staff. Please see our Facebook page for the most current updates. We are also implementing Telehealth for some selected appropriate visits. We currently are not able to do testing for COVID-19, but will be happy to discuss any questions you have so please call our office to discuss your concerns.

Pediatric Partners does not have the ability to test.
Please continue to contact us with your questions and concerns. In the meantime, see the following important information:

  1. Waiting Rooms Have Changed

In an effort to provide the safest environment for our patients, and based on recommendations from the Centers of Disease Control (CDC) to minimize the spread of Coronavirus, we have temporarily swapped the sick and well side to provide isolation measures, if needed. 

  1. We will be seeing patients in dedicated timeframes.

In an effort to provide the safest environment for our children, and based on recommendations from the Centers of Disease Control (CDC) to minimize the spread of Coronavirus we have temporarily changed our hours:

  • 7am to 8am – Sick patients only
  • 8:30am to 12 noon – Well patients only
  • 2pm to 5pm – Sick patients only

In an effort to combat the COVID outbreak, we are making some scheduling adjustments. We are trying to see just well patients in the morning, and sick patients in the afternoon. We prefer patients come in with just one caregiver if possible, and preferably sick caregivers should stay at home. If you are more comfortable waiting in your car, let us know when you arrive and we can call you when it is your turn. (We are trying these things out; I expect there to be a learning curve.)

There is local consensus in the pediatric community that we will not be testing non-hospitalized pediatric patients for the near future. There is a scarcity of testing supplies, and the Seattle experience suggests that children are much less likely to contract and carry the disease, and much less likely to become ill and need admission. We still strongly recommend social distancing.  I look forward to getting more information from other areas with Pediatric data as it becomes available. The CDC and AAP websites remain excellent sources of information (www.healthychildren.org/English/health-issues/conditions/chest-lungs/Pages/2019-Novel-Coronavirus.aspx).

We are now offering Telehealth (Virtual Appointments) for some appointment types. If you are interested in a Virtual Appointment, please call the office for information and scheduling options. Visit website for more information: https://tiffanypediatrics.com/

Starting Monday, March 23, we will be using telemedicine appointments for patients. Patients should call the office to schedule an appointment. Patients will use their phones or computers to video chat with a provider instead of coming physically into the office. See website for payment process for telemedicine visits. For other patients who are determined by our staff to visit the office physically, please follow the new procedure for visiting found on our website (www.northaugustapediatrics.com/). We are working hard to clean each exam room after every examination and are focused on keeping our areas sanitized. The waiting rooms are split based on sick and well patients. Visit the website or call the office for more information.

(Information sourced directly from individual pediatrician websites.)